PROVIDER RESOURCES
REFERRAL PROCESS
Our referral process is easy and accessible, yet fully HIPAA compliant. To obtain an Encrypted Sample E-mail, please, contact Certified Manager of the group. Once encryption is available to a provider, it is easy to complete the referral process and save encrypted access for future referrals.
To properly service a referral, following information is required:
First name of the participant
Last name of the participant
MoHealthNet of the participant, if any
Address and telephone number
Emergency contact
Whether or not care plan is in existence
Preferred language of the participant
Any cultural or religious specifications you wish us to be aware of (i.e. will not accept a male aide, or will not allow services on Friday afternoon, etc.)
Fact Sheet: Home and Community-Based Long-Term Services and Supports for Older People