WHY SELECT US
OUR PROFESSIONAL CAREGIVERS ARE THE BEST IN THE INDUSTRY
Our caregivers are carefully selected and interviewed for qualities you would want in the person entrusted in the care of your loved one.
Our Extensive Screening Process Includes
- Annual criminal background check
- Quarterly Office of Attorney General Check
- Monthly Family Care Registry verification
- Monthly Employee Disqualification List checks
Prior to Hire
- Interview
- Employment Verification
- E-verify
- Reference checks prior to hire
Our team includes:
- 300 CDS workers
- 150 caregivers
- 15 administrative & managerial staff
- Over 20 interpreters
Insurance and bonding
Caregivers and CDS workers are insured and bonded for commercial liability, professional liability, and theft.
We Speak Your Language!
Our diverse staff, educated about and sensitive to multiple cultures, is able to provide exceptional home services in over 40 languages.
When needed, we partner with an interpreter to communicate and ensure proper care and desired understanding. We prefer not to rely on family members to communicate and uphold the Cultural and Linguistic Standards in Heath Care. ( CLAS 2010 )
Our employees speak the following languages
- Albanian
- Arabic
- Chinese (Mandarin and Cantonese)
- Dari/ Farsi
- English
- Korean
- Nepali
- Russian
- Somali
- Spanish
- Swahili
- Vietnamese
In addition to employing multilingual staff, Bilingual In-Home has a partnership with a Missouri contracted provider of interpretation services, its sister agency Monarch Immigrant Services (AKA Bilingual International Assistant Services). Their professional interpreters are available for medical appointments, mental health therapy sessions, civil hearings, and any other setting where verbal interpretation is needed.
Their personalized service ensures that you will always get the most suitable interpreter for your specific need.
Telephonic Interpreting
In cases when an on-site interpreter is not available, our partner’s professional telephonic interpreters are available by phone within seconds and ready to assist in over 150 languages.